Nowadays, many enterprises are knocking on the door of business heaven. However, not many of them will be granted access. Whether or not they’ll succeed in putting their visions to practice will depend on numerous minute details. One of these details is workplace communication. Businesses whose managers create an encouraging work ambience will blossom and thrive. Others will plummet and dive into the chaos of bad relationships and workplace misunderstandings. So, here’s what you can do to inspire supportive and polite communication in your office.
Set an example
You can often hear parents complaining how their children don’t develop some positive habits, such as reading. However, when you ask them about the last time they read a book, they can’t remember. Translated into the company context – you can’t expect your employees to communicate in a certain way if you don’t set an example. Here’s what you can do to become their role model:
- Address all your employees with respect.
- Don’t patronize the team leaders.
- Treat workers of both sexes equally. Accept differences based on religion, sexual orientation and any other private matters.
- Show appreciation for your rivals.
In addition to exercising these habits in everyday communication, you could create a short communication guide, as well. Every new employee should get it, so they can apply those rules from the very beginning.
Work on your skills
It’s easier to theorize about proper communication than to actually adopt modern features for smoother exchange of information. If you realize that your effort to improve those skills doesn’t yield any results, commit to them in a more serious way. Firstly, you should talk to your HR staff and ask them for advice. Secondly, don’t hesitate to enroll in a communication course. Experienced coaches can pinpoint your weak spots and offer solutions to strengthen them.
Finally, learn on your own as much as you can. Today you can access hundreds of books and tutorials that will teach you how to improve communication with your staff. For example, start with these communication tips for managers, provided by the State Government of Victoria, Australia.
Improve internal collaboration
Managers mustn’t be mere external supervisors who only criticize their employees from a safe distance. On the contrary, they should take the plunge and get into the core of their business. Ensuring smooth collaboration between teams and individual employees is a measure that will make you an integral part of your internal business affairs. When your workers realize that you participate in their everyday activities, they’ll be motivated to work harder on their tasks. You can improve internal collaboration through three main steps. Firstly, talk to your employees and include them in bringing your own agenda on internal cooperation. Secondly, follow the implementation of that plan and make changes if necessary.
Finally, organize regular meetings and briefings, both online and offline, and ask employees for feedback on your decisions for improving communication and collaboration within your business.
Eliminate fear from communication
According to the analysis brought to us by the Harvard Business Review, many employees can’t express their business ideas to their bosses due to fear. If your authority is based on fear, it will have numerous negative effects on your business. First and foremost, your employees won’t be motivated to give their best at work. Apart from that, you’ll waste an opportunity to generate creative and modern business concepts from your workforce. Moreover, long-term exposure to fear produces more stress. An article published on the Psychology Today website claims that reducing stress boosts productivity.
For all these reasons, you should avoid using fear as leverage for keeping your staff disciplined. You need to earn your employees’ respect through your professional success. When you radiate satisfaction and pride with your business and your employees, you’ll inspire them to follow suit. All that will create an encouraging and productive work environment, with relaxed communication as its trademark.
Managers set the pace of their business in many different ways. Communication is one of the main aspects of efficient business management. In this day and age, it has a huge impact on work organization and productivity. Therefore, contemporary managers should implement our strategies and ensure seamless communication in their companies. It will lead to greater satisfaction of their employees and higher revenues on their balance sheets.