When most of us think of data we tend to think of bland spreadsheets and rows of numbers. Data entry is hardly the most glamorous of jobs, after all, and most people who have studied statistics will probably have cold-sweats just thinking about those classes.
We hear a lot about the benefits that big data and cloud platforms can bring to businesses. The ability to collect and process vast amounts of information gives enterprises the power to engage with the real world in ways that have historically been extremely difficult, providing insights that can lead to new business opportunities and a deeper understanding of market conditions. But, one area where cloud operations analytics does not tend to get the attention and investment it deserves is IT operations.